DHRUV SANJAY JAIN. AI-Driven CRM Solutions in the Financial Sector for Improved Customer Experience. International Journal of Finance (IJFIN) - ABDC Journal Quality List, [S. l.], v. 37, n. 2, p. 11–20, 2024. Disponível em: https://ijfin.org/index.php/ijfin/article/view/IJFIN_002_37_2_2024.. Acesso em: 11 dec. 2025.